Q: How quickly after I place an order does it ship?

A: We try to ship all orders the same day if placed before 3:00pm Monday through Friday. Our complete Shipping Policy can be found here.

Q: If I purchase paper or supplies with the monthly autoship, when should I expect each monthly shipment to go out?

A: We ship as closely to the original anniversary date of the initial order. For example if you ordered on the 15th of June and the 15th of July landed on a Sunday we would ship out the following Monday the 16th.

Q: What are your support hours?

A: Monday through Friday from 8:00am to 5:00pm Central Standard Time

Q: What is your Return Policy?

A: Our Return Policy can be found here.